1. Overview
This Privacy Policy explains how Turing collects, uses, stores, and protects personal information when you visit our websites, use our products, or communicate with us.
2. Information we collect
We may collect:
- Contact and account data: name, email, company, role, and credentials you provide
- Usage data: pages viewed, features used, device type, browser, IP address, and approximate location derived from IP
- Communications: messages you send to support or sales
- Technical logs: security, performance, and error diagnostics
We collect information directly from you, automatically through cookies and similar technologies, and from service providers acting on our instructions.
3. How we use information
We use personal information to:
- Provide, maintain, and improve our services
- Respond to inquiries and customer support requests
- Send service-related notices and, where permitted, marketing communications
- Secure our systems and prevent abuse
- Comply with legal obligations and enforce our terms
4. Legal bases (where applicable)
Depending on your region, we rely on consent, contract performance, legitimate interests (such as security and product improvement), or legal obligation as the basis for processing.
5. Sharing
We do not sell your personal information. We may share data with:
- Infrastructure, analytics, and communication vendors under contractual safeguards
- Professional advisers and authorities when required by law
- Successors in connection with a merger, acquisition, or asset transfer
6. International transfers
If data is processed outside your country, we implement appropriate safeguards such as standard contractual clauses or equivalent mechanisms where required.
7. Retention
We retain personal information only as long as needed for the purposes described in this policy, unless a longer period is required by law.
8. Your rights
Depending on applicable law, you may have rights to access, correct, delete, restrict, or port your data, and to object to certain processing or withdraw consent. Contact us to exercise these rights. You may also lodge a complaint with a supervisory authority.
9. Security
We apply administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure.
10. Children
Our services are not directed to children under 16, and we do not knowingly collect their personal information.
11. Updates
We may revise this policy. Material changes will be reflected on this page with an updated date.
12. Contact
For privacy requests, use the contact methods published on our website.